Drainage Policy

We Accept Card Payments

Why Choose Us?

When you choose us for your drainage needs, you get fast, reliable service from experienced professionals who understand how important it is to keep your property free from blockages and flooding. As your local plumber in Stevenage, we also provide specialist drainage services in Stevenage, offering 24/7 emergency callouts and using the latest equipment to diagnose and resolve drainage problems quickly and effectively. All work is carried out by fully qualified, insured experts, so you can trust that your home or business is in safe hands. With clear, upfront pricing and a commitment to customer satisfaction, we make sure you always know what to expect—no hidden surprises. Choose us for dependable drainage solutions and peace of mind all year round.

Priorty Booking

Enjoy priority scheduling for urgent and routine drainage issues—plan members always come first.

24/7 365 Days a year

We’re on call day and night, every day of the year, so you’re never left waiting during a drainage emergency.

Qualified & Insured

All drainage work is handled by fully qualified, insured professionals for your total peace of mind.

Fast Response

We respond quickly to drainage problems, aiming to be on-site within hours to resolve blockages or flooding fast.

Pricing Tables

Plumbing Services Within Your Budget

Monthly
Yearly
Per Month

Domestic Plumbing

Priority Booking
365 Days Call Out
24/7 Emergency's
24/7 Support
£ 49 99
inc vat
Save
Per Month

Domestic Drainage

Priority Bookings
365 Days Call Out
24/7 Emergency's
24/7 Support
£ 49 99
inc vat
Per Yearly

Domestic ASHP

yearly Servicing
Booking Priority
Free Diagnostic
24/7 Support
£ 249 99
inc vat
Edit Template
Per Yearly

Plumbing

Priority Booking
365 Days Call Out
24/7 Emergency's
24/7 Support
£ £599 88
inc vat
Save
Per Yearly

Drainage

Priority Booking
365 Days Call Out
24/7 Emergency's
24/7 Support
£ 599 88
inc vat
Per Yearly

ASHP

Priority Booking
Yearly Service
free dianostics
24/7 Support
£ 249 99
inc vat
Edit Template

FAQ

Find Out Answers Here

Frequently Asked Questions – Drainage Policy
1. What does the drainage policy cover?
The policy covers emergency drainage callouts, priority booking, and the first hour of labour for urgent drainage repairs. Materials and major works are charged separately.
2. How quickly will you respond to drainage emergencies?
We aim to attend most drainage emergencies within hours, 24/7, 365 days a year.
3. Are all repairs included in the policy?
The policy includes labour for emergency repairs, but materials, specialist parts, and major repairs are billed separately.
4. Is there a callout or excess fee?
Yes, each callout has an excess fee, as detailed in your policy agreement.
5. When does my cover start?
Your cover begins 30 days after your first payment is confirmed.
6. Can I pay monthly or annually?
Yes, you can pay monthly or as a single annual payment.
7. Can I transfer my policy if I move?
Yes, your policy can be transferred to a new address with notice, starting a new 12-month contract.
8. Are plumbing issues covered by the drainage policy?
No, plumbing issues are covered under a separate plumbing policy.
9. What if you need to access pipes or drains behind walls or underground?
We are not responsible for making good any damage to property fabric needed to access and repair drainage systems. Reinstatement is the customer’s responsibility.
10. Can I cancel my policy?
Yes, you can cancel, but a cancellation fee applies. The company also reserves the right to cancel or refuse renewal at its discretion.
work man with inspection paper wrok
We Accept Card Payments
Areas We Cover

Stevenage And Surrounding Areas

Open Hours:

24/7 Days A year