Introduction
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how Plumbing, Heating & Drainage Services Ltd collects, uses, and protects your information when you use our website and services.
What Information We Collect
- Personal information (name, address, phone number, email) when you contact us or book a service
- Technical data (IP address, browser type, device info) collected via cookies
- Service data (details about your plumbing, heating, or drainage requirements)
How We Use Your Information
- To provide and manage our services
- To respond to your inquiries and bookings
- For internal record keeping and billing
- To improve our website and services
- To comply with legal obligations
Cookies
We use cookies to make our website work efficiently and to improve your experience. You can manage cookies through your browser settings. For more details, see our Cookie Notice.
Sharing Your Data
We do not sell your personal data. We may share information with trusted third parties (e.g., payment processors, IT providers) only as needed to deliver our services or comply with the law.
How We Protect Your Data
We implement security measures to keep your data safe, including encryption and secure storage.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us at [email protected]
How Long We Keep Your Data
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. Please review this page regularly for any changes.
Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
We Accept Card Payments
Areas We Cover
Stevenage And Surrounding Areas
Open Hours:
24/7 Days A Year